Terms of service

This online store is operated by GRIM J9NOVANEXUS ANALYTICS LLC under the Shelby Diary brand. By placing an order, you agree to the product details, price, shipping charge, and taxes shown at checkout, and to the policies linked from this store. If we cannot fulfill an accepted order, we will contact you and arrange an appropriate refund.

Our products are made to order. Please check the product description, size, and shipping address before completing checkout. We can accommodate an order change or cancellation only when production and shipping status still allow it. Availability, prices, and product details may change for future orders without changing an order already accepted by us.

We currently ship only within the United States. Production and delivery estimates, shipping charges, delays, and tracking are described in our Shipping Policy. Returns, replacements, and refunds are described in our Return and Refund Policy. Nothing in these terms limits rights that cannot be excluded under applicable law.

The Shelby Diary name, original artwork, and store content may not be reproduced or used commercially without our permission, except as allowed by law. Third-party marks remain the property of their respective owners.

Our Privacy Policy explains how personal information is processed in connection with this store. If you have questions about an order or these terms, please email support@erbimedia.com first so we can review the details. You may also call +1 949-866-7529. This is an online-only store; the business addresses shown in our Contact Information are not customer walk-in or returns locations.

We may update these terms for future use. The version shown when your order is accepted will govern that order, except where applicable law requires otherwise.